MAIANS 8035-4955 8038-1 Julian Shoe in Brick Red
You can return all or some of the goods and receive a refund for those items returned, if you do so in accordance with our 7-day returns policy. This is outlined in full here.
CHRISTMAS RETURNS PERIOD EXTENSION - Orders placed in December will have until 7 days from the 25th Dec to request a return to allow for unsuitable gifts.
Deliveries are normally made within 1-2 working days of dispatch unless your goods are being sent outside of the UK. All deliveries are sent via FedEx but can be sent using Royal Mail if requested.
Autograph does not charge any customs duties on international shipments. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of Autograph.
PLEASE NOTE: While the large majority of our International orders will be delivered by FedEx International Priority Service, some may require being sent via Royal Mail International Airsure or Parcel Force.
United Kingdom £6, Mainland Europe £19, Canada £15, USA £15, Japan £30, Rest of World £40
Delivery is FREE if your order is over £250 and delivered within the United Kingdom. If your order is to be delivered outside the United Kingdom your order must be over £750 to qualify for FREE delivery. However if items are over 2 kilos, then we will have to make charge for delivery regardless of delivery address. Unfortunately free delivery is no longer available in China.
The full delivery policy can be viewed here.
At autograph we value safety in online shopping, this is why we work with Sage Pay, the UK’s leading online payment processor. Sage Pay process over 4 billion secure payments a year, offering the highest global standards of encryption ensuring security in our customers card details. Sage Pay allow us to offer 3D Secure transactions which work to tackle fraud.
We also accept payment by PayPal, one of the safest, fastest and well-known methods of payment online.