AUTOGRAPH
15-17 ETHEL STREET
BIRMINGHAM
B2 4BG

0121 633 33 56
0121 633 35 40

*FOR OUR CONTACT FORM, PLEASE READ THE FAQ BELOW AND IF YOUR QUESTION REMAINS UNANSWERED THEN SCROLL TO THE BOTTOM OF THE PAGE*

Frequently Asked Questions

• Do you have this item in stock?

Our stock system is linked to our site, and therefore if you can select your size from the drop down list, it should be available. We do not keep any stock in reserves, so if it states 'No Stock' unfortunately this product is no longer available. Very occasionally, due to time delay error, we may not have an item that is shown as available and will always email immediately to give a full refund.

•  Where do you ship?

Our primary courier service is FedEx, who ship to the UK and almost every country worldwide. The full shipping terms and conditions can be found on our delivery and returns page. 

• I am ordering from outside the European Union. Is my order VAT free?

Yes. All orders made from outside the EU are exempt from VAT charges.

• I have an enquiry about the sizing or other information about a product. Can you help?

Of course. The best way to contact us about these enquiries is to use the contact form below, and we will reply to you as soon as possible.

• I am representing a business offering SEO, Social Media or any other services. Who can I get in contact with?

We are not currently looking for any additional online services at the moment and as we receive many of these messages a day, we would appreciate you refraining from contacting us regarding this. If your service is great - we will find you!

For all other enquiries please use the contact form below.